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Consent to Telehealth Terms

Telehealth involves the use of electronic communications to enable healthcare providers at different locations to share individual patient medical information for the purposes of improving patient care.

Telehealth services are offered by third-party professionals who have agreed to work with Procerin Rx LLC dba Procerin (“Procerin”) and their clients. Such services may include chart review, remote prescribing, appointment scheduling, health information sharing, and non-clinical services, such as patient education. The information you provide may be used for diagnosis, therapy, follow-up and/or patient education, and may include any combination of the following: (1) health records and test results; (2) images and asynchronous communications; (3) live two-way audio and video; (4) interactive audio with store and forward; and (5) output data from medical devices and sound and video files. The electronic communication systems we use will incorporate network and software security protocols to protect the confidentiality of patient identification and medical data and will include encryption measures to safeguard the data and to ensure its integrity against intentional or unintentional corruption.

The providers who provide care in association with Procerin are in addition to, and not a replacement for, your primary care physician. Responsibility for your overall medical care should remain with your local primary care doctor, if you have one, and we strongly encourage you to locate one if you do not.

If you need to receive follow-up care, assistance in the event of an adverse reaction to a treatment, or in the event of an inability to communicate as a result of a technological or equipment failure, please contact support@procerinrx.com.

By using our survey and chat features to relay medical information, you acknowledge that you understand and agree with the following:

  • I hereby consent to receiving and interacting with Procerin’s services via telehealth technologies. I understand that providers who are associated with Procerin offer telehealth services, but that these services do not replace the relationship between me and my primary care doctor. I also understand it is up to the doctor to determine whether or not my specific clinical needs are appropriate for a telehealth encounter.
  • I understand that federal and state law requires health care providers to protect the privacy and the security of health information. I understand that Procerin will take steps to make sure that my health information is not seen by anyone who should not see it. I understand that telehealth may involve electronic communication of my personal medical information to other health practitioners who may be located in other areas, including out of state.
  • I understand there is a risk of technical failures during the telehealth encounter beyond the control of Procerin. I agree to hold harmless Procerin for delays in evaluation or for information lost due to such technical failures.
  • I understand that I have the right to withhold or withdraw my consent to the use of telehealth in the course of my care at any time, without affecting my right to future care or treatment. I understand that I may suspend or terminate use of the telehealth services at any time for any reason or for no reason.
  • I understand that alternatives to telehealth consultation, such as in-person services, are available to me, and in choosing to participate in a telehealth consultation.
  • I understand that I may expect the anticipated benefits from the use of telehealth in my care, but that no results are guaranteed or assured.
  • I understand that my healthcare information may be shared with other individuals for scheduling and billing purposes. Non-medical personnel may be present during the consultation other than the provider in order to operate the telehealth technologies. I further understand that I will be informed of their presence in the consultation and thus will have the right to request the following: (1) omit specific details of my medical history that are personally sensitive to me; (2) ask non-medical personnel to leave the telehealth examination; and/or (3) terminate the consultation at any time.
  • I understand that if I participate in a telehealth consultation I have the right to request a copy of my medical records which will be provided to me at reasonable cost.
  • Office Address: Procerin Rx LLC, 2621 NE 134th Street, Suite 220, Vancouver, WA 98686