Privacy Policy

Procerin is distributed exclusively in the United States by Procerin Rx Inc. Procerin aims to provide you with information on this Website regarding the Products available to you to purchase. To achieve this we need to make the most effective use of all personal information that is provided by you to us on a confidential basis.

We are committed to ensuring the confidentiality and privacy of all personal information collected during the conduct of our business.

Personal information is any information about a customer individual that identifies that person or by which that person's identity can be reasonably determined. We recognize that personal information, especially about health and health-related concerns, is sensitive and that providing such information is an act of trust.

Collection of your personal information such as your email address or phone number may be required to enable us to respond to any query that you may have or to enable you to become a member of our website. This personal information will enable us to communicate with you to provide you with the information that you desire and updates when requested. If we do not collect and make use of this personal information, our ability to respond to you is greatly limited.

If you wish to purchase products from us we will require you to voluntarily provide us with certain additional personal information such as your full name, address, zip code, contact telephone numbers and credit card details. No matter how your personal information is collected, it will be dealt with by Procerin in accordance with this Privacy Policy.

Where possible, personal information is collected directly from you by your use of our website. In situations where you personally provide us with your personal information your consent to our collection is implied on the basis that we have informed you herein what personal information will be recorded and for what purposes.

We use the personal information collected from you to:

• provide you with information or services at your request;
• provide our physician partners with information needed to legally prescribe you medications;
• take purchase orders from you;
• ship Products to you pursuant to our Terms.
• register your contact details; and
• establish and maintain our relationship with you;

We do not disclose any personal information for any other purposes without your consent unless required by law.

From time to time we may use your personal information to provide you with updates and new features regarding our website or our products.

If you do not want to receive any of this information, contact us at admin@procerinrx.com. If you inform us that you no longer wish to receive information about updates and new features on our website, we will not send you any further material. You can however, change your mind about receiving this information at any time by contacting us. You will still receive transactional emails if you order hair loss products or medications from us.

Protected Health Information

By setting up an account with Procerin, you are establishing a direct customer relationship with Procerin. During your use of the website, you may provide to Procerin certain basic information, including but not limited to, your name, email, date of birth, phone number, address, and transactional information, that we do not consider “protected health information” or “medical information”.

You may also provide to Procerin certain health or medical information that is protected under applicable laws. Procerin is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996, and its related regulations and amendments (“HIPAA”). Additionally, the pharmacies and doctors or medical providers Procerin works with to provide medical information and products to customers may or may not be a “covered entity” or “business associate” under HIPAA. In certain cases, Procerin may be considered a “business associate” of a pharmacy or medical provider.

HIPAA may not apply to an entity or person solely due to the involvement of health information, and may also not apply to the transactional communications with Procerin, its pharmacy partners and medical providers. In cases where Procerin is considered a “business associate”, Procerin may be subject to certain provisions of HIPAA with respect to Protected Health Information (“PHI”) that you provide. Furthermore, any medical and/or health information that you provide that is subject to protections under applicable state laws, will be used and disclosed only in accordance with such applicable laws (collectively, “Protected Information”). Where different incongruent state laws may apply, Washington law shall be control.

The pharmacies and medical providers that Procerin partners with each have their own Privacy Policy notices that dictate how they use and disclose Protected Information. By using the Service, you are acknowledging receipt and confirming that you have read, accept, and adhere to the Privacy Policies of such providers, which may be located on their own respective website(s).

Additionally, by accessing or using the Service, you are acknowledging that if HIPAA does apply to Procerin, any information that you submit to Procerin, that is not intended and used solely for the provision of diagnosis and treatment, is not considered Protected Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information.

Procerin may disclose your personal information in certain circumstances.

Sometimes we are required or authorized by law to disclose your personal information. For example, we may disclose your personal information to a Court in response to a subpoena.

We may also disclose personal information to a party contracted by Procerin to provide administrative services or other activities on our behalf. In those circumstances that party is bound by the same privacy rules we follow.

We take all reasonable precautions to safeguard personal information from loss, misuse, unauthorized access, or disclosure to unrelated third parties. The following safeguards are used for aPersonal Information collected by Procerin:

• external and internal premises security
• restricted access to personal information
• confidentiality agreements with third party medical providers
• maintaining technology products to prevent unauthorized computer access

In most cases, a summary of your personal information held by us, such as your name and address details, contact telephone numbers, are freely available to you by contacting us.

All requests for access to personal information will be handled as quickly as possible and we shall endeavor to process any request for access within 30 days of having received the request.

Procerin may be required by law to retain personal information for a period of time after you have ceased your relationship with us.

Procerin is not always required to provide access to personal information upon request.

Access may be refused in a number of circumstances such as:

• where the information may relate to existing or anticipated legal proceedings
• where required or authorized by law
• where the request is regarded as frivolous or vexatious

If access is denied, we will explain why.

The Procerin website, like most commercial websites, stores information in a small text file on your hard disk known as a cookie. The information stored in the cookie includes your preferences and choices you make while visiting the Procerin website. Please check your web browser to ensure that you have consented to the use of cookies during your web browsing. Please note that we do need cookies for you to be able to properly access our website. If you are based in the European Union, accessing this site online constitutes acceptance of this Privacy Policy and acknowledgement that cookies may be used as described.

Speedwinds Nutrition constantly reviews all its policies and procedures to keep up-to-date with changes in the law, technology and market practice.

As a result we may change this Privacy Policy from time to time.

This Privacy Policy was last amended July 21st, 2023.

If you have a question about this Privacy Policy, wish to lodge a request to access information, or lodge a complaint, you can contact our Privacy Officer at support@ProcerinRx.com.